This shop is maintained by Lucian personally, who ships products straight out of his home. Everything has an estimated 2-3 day processing time before shipping. He ships with Royal Mail, and ships internationally.
Should your product arrive damaged or otherwise in need of replacement, please contact Lucian who will do his best to sort you out. Likewise if you need anything signing. He likes doing that.
The rest of Lucian's work can be found at mrlucian.com, or more frequently and less formally at misterlucian.tumblr.com.